Privacy Policy

Privacy Policy for Valuemark Solutions Last Updated: 15 February 2025 At Valuemark Solutions, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy. ________________________________________ 1. Information We Collect • Personal Information: When you contact us, sign up for our newsletter, schedule a demo, or interact with our AI solutions, we may collect your name, email address, phone number, and company details. • Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and time spent on the site. • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings. ________________________________________ 2. How We Use Your Information • Service Delivery: To provide, maintain, and improve our AI-powered business automation solutions. • Communication: To respond to your inquiries, send updates about our services, and inform you about upcoming events or promotions that may be of interest. • Analytics: To analyse website usage and improve our services. This data helps us understand trends and user behaviour. • Legal Compliance: To comply with legal obligations and protect our rights and the rights of our users. ________________________________________ 3. Data Sharing and Third Parties • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, and conducting analytics. These providers are required to protect your information and use it only for the purposes specified by us. • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners. We will notify you of any such change in ownership or use of your personal information. ________________________________________ 4. Data Security We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we strive to protect your information, please note that no method of transmission over the Internet is 100% secure. ________________________________________ 5. User Rights and Choices Depending on your location and applicable data protection laws, you may have the right to: • Access, correct, or delete your personal information. • Object to or restrict the processing of your personal information. • Withdraw your consent at any time (if the processing is based on consent). To exercise these rights, please contact us using the information provided below. ________________________________________ 6. GDPR Compliance For our users located in the European Economic Area (EEA), we adhere to the General Data Protection Regulation (GDPR). We collect and process your personal data only when necessary and always with your consent or as permitted by law. You have the right to lodge a complaint with your local data protection authority if you believe your data is being misused. ________________________________________ 7. Data Retention We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymise it. ________________________________________ 8. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where appropriate, through other communication channels. ________________________________________ 9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: sales@valuemarksolutions.com Address: 13438 Central Ave apt 1606, Surrey, BC V3T 0N2, Canada Thank you for trusting Valuemark Solutions with your information. We are committed to ensuring your privacy and security while delivering innovative, AI-driven solutions to help transform your business. ________________________________________ This Privacy Policy is provided for informational purposes only and does not constitute legal advice. Please consult with a legal professional for advice specific to your situation.